Creating beautifully designed & functional storage solutions for over 30 years...

Become a Creative by Design Franchisee


Become a Franchisee

Two franchise models are the core to Creative by Design’s growth; the Master Regional Franchise and the Local Regional Franchise.
The Master Regional Franchise In New Zealand, Tasmania and South Australia there is currently a business opportunity for a Master Regional Franchise. All other states in Australia have established Master Regional Franchises. This model involves establishing the core metropolitan market through a Design Studio, which combines an office and a small showroom. In the case of W.A., N.S.W. and Victoria, these Master Regional Franchises also have a manufacturing base. In Queensland there is no manufacturing base, with that Franchise accessing
product from local suppliers and other Creative by Design factories. This is the model that would suit New Zealand, South Australia and Tasmania. The advantages being that the: Capital investment required to establish the business is less, allowing a focus on marketing the business. Focus of the franchise is growth through sales and marketing, not manufacturing. Franchisee is able to focus their skill and energy on this core area of the business. Design Studio is able to be located in the core market area rather than an industrial area. Creative factories around Australia are able to supply other franchisees by shipping the product flat packed. This would also apply to the New Zealand


  • Good morning,

    Thank you for your help with this job.

    As usual, I am exceptionally pleased with the results.

    I would also like to thank Lauren for all of her help and patience with me over the last year.

    That is my house finished now, so thanks again for some outstanding work.  I will recommend you guys to anyone I know looking for this type of work.

    Thanks again.


  • Hi Lauren,

    This is just a brief email to say that it was a pleasure to work with you. From our first meeting we felt very comfortable with your design expertise, knowledge of your product and ability to turn our fairly vague ideas into a lovely wardrobe system that both looks great and is very practical.

    We appreciated the fact that you were always available to take our calls and that you dealt promptly with any small issues that arose. We felt very comfortable that you had the design factor in hand and that you were willing to listen and to incorporate all of our needs.

    I think Creative by Design are very lucky to have such a conscientious, personable and talented person as yourself on their team and I would not hesitate to recommend your service to others.

    Thanks again for all of your help.

    Kind regards

    Andrea and James

  • We recently had wardrobes installed into almost every room in our home in Canberra.  From the first contact with the Creative by Design team, we are impressed.  They were professional, prompt at communicating, friendly and helpful.  Renee Agapiou really knows her stuff, and filled us with confidence when she came out to measure and quote.  She instantly had the ideas of how to solve all our storage problems and communicated them clearly and quickly to us.  She was efficient and completed the measure/quote process quickly  To be honest, we really didn’t know what we wanted, or needed and she made the process very straightforward and simple.


    When it came to installation, Geoff was absolutely brilliant.  He called to give an exact time that he would arrive (which is VERY rare with other tradespeople) and would always update us if there were any delays.  His workmanship was to exact and perfect standards, and he was so friendly and courteous whilst in our home.  Geoff cleaned up at the end of each day so that we couldn’t even tell he had been working there – again, this is incredibly rare. I have almost never had tradespeople working in my home without me having to clean up after them. Geoff’s eye for detail meant that he even had some of the fittings re-made so that they were perfect, and this is reflected in the final finish of our wardrobes and wall bed.

    We have had many friends look at our wardrobes and want referrals from us, which of course we were happy to provide.

    Thank you to all of the staff for contributing to such customer contentment! We love our wardrobes and now have a place for everything.



  • We really love the wardrobe – Susan did a wonderful job of designing and Jeff installing. 🙂



  • Hi Joanne – everything is looking great so far – Luc loves the new desk finish and the cupboards look amazing. Andy does a fantastic job – hope Beau realises what he has there!

    Just wanted to let you know that your design and suggestions were exactly what was required and Pete and I really pleased.


  • I just wanted to let you know how much we love our shelves and appreciate how you worked with us to get the design we wanted for a price that suited us. They really look fabulous and exactly what I wanted.  We’re so happy we chose Creative By Design.

    We also want to pass on how impressed we were with the installation man, Geoff. He was very thorough and meticulous and did a great job of fitting them in with our brickwork.

    All in all, the best outcome for us!  Thank you Renee.


  • I recently went through the task of getting quotes for new wardrobes. Out of 4 quotes the team at Creative By Design was the only company who meant “They made custom made wardrobes”. The other providers kept restricting me to their cookie cut options and putting up obstacles rather than solutions.

    My email enquiry with Custom By Design was responded to within 24 hours, and that has been my experience with all communication with their team.

    Roberta my design consultant was amazing! Roberta came out a couple of times, she took the time to understand my needs and ideas and she worked through her suggestions with me. The end result was a design that worked for me, that helped me maximise the space and storage solutions and gave me a real customised wardrobe.

    Beau the Project Manager kept me informed along the way.

    Andrew the Installer was equally as amazing, he arrived between 8 and 8.30am every day, as he said he would. He took great care during the installation, which was quick and easy. Most importantly when he left each day, the space was left in an immaculate clean condition.

    The end result is 2 great wardrobes that maximise the space,  give me the storage I wanted, look amazing and are functional.


  • I just wanted to thank you so much for the great service in the design and installation of the bookshelves and wardrobe.

    Your design showed through both in the practicality of the furniture and its aesthetic.

    We are delighted with the finished pieces.

    Please pass on my thanks to Rick who worked very long days to install the furniture and who showed excellent trade skill and

    thorough knowledge of the cabinet making  he employed. He was so clean and tidy and thoughtful.

    So again thank you both very much it was a pleasure to work with you

    Kind Regards


  • 18 months ago, we decided it was time to renovate our apartment. Friends referred us Susan Chowne from Creative by Design. From the minute we had our first consult with Susan, we felt that we were going to be in good hands.

    The professionalism displayed by Susan and her team not only met but exceeded out expectations during this journey. House Renovations, in particular kitchen renovations can be particularly stressful. The team at Creative by design took the reigns to project manage the renovation which enabled us to build the design that would meet the requirements we had discussed. As a result, we have now functional, stylish high quality, kitchen.

    Since our experience, we have recommended the team from Creative by Design knowing that they too will have the same experience we had. Thank you Susan and the team at Creative!

    Hayden & Aimee

  • We are very happy with the design and finish of this project.  Your team have been very professional, courteous and communicative… are on our recommendation list….well done!!!


    Graham and Barbara

  • We’re very pleased with our new wardrobes, desk and pull down bed, but we were even more pleased with the hard work, professionalism and the manner in which Dave and Andy managed our installation. They communicated any issues and found practical solutions along the way and were always good to deal with. We’d highly recommend them.

    Kind regards


  • Kitchen cupboards went in today and it all looks great. Thanks for your efforts in getting this done – I really appreciate it. Great service and a great kitchen at a great price. Thanks for your advice on the cupboard colour – the polar white turned out to be better than our original choice.

    M Curry
    Sydney, NSW

  • March 2014

    I just thought I’d let you know the Home Office looks great. Hopefully, Kim’s desk will be installed on Friday and he can sort himself out. He’s already moved a lot of his books.

    I also wanted to tell you that the installer, Eddie, was fantastic and we’d be happy to have him back to install the bedroom furniture. In fact, when the installation happens we’d like to request Eddie if he is available. He was fantastic worker, polite, easy to get along with, cleaned up any mess and I’d mark him 10/10.

    L Harrison
    Perth WA