Creative by Design started sorting stuff way back in 1986. Experience counts for a lot in this industry and you could certainly say, “we’ve sorted it all”. Over the years our design and business excellence has been recognized time and time again. In fact we proudly display the prestigious Australian Design Mark on our products, which recognizes our unique design and manufacturing abilities.
It’s our long history that gives us the knowledge and skills to be a leader in the home storage business for many years to come.
Our franchisees have continued to achieve excellence, with one presented the ‘Telstra Women’s Small Business Owner Award’ and our Western Australian operation recently picking up the ‘Citibank Franchisee of the Year’ award. Unlike some other storage solution companies, we have women designers as well as men, to bring a unique perspective to the design process. In fact, many of our franchisees are women, because let’s face it, women know what they want when it comes to storage.
Once your storage solution has been cleverly designed, our professional production team will ensure that we deliver your design to the highest quality. Our production teams strive to be the best and continue to reinforce our position as a market leader in storage solutions.
Our Mobile Design Service
Our unique Mobile Design Showrooms bring our showroom to your home. There we can discuss your precise needs and the exact colours and finishes that will suit your home. Our designers will spend time working with you on your needs and then they will be able to show you many different storage solutions to pick from. It’s a service that sets us apart from the competition.
Awards & Achievements
Since it’s humble beginnings, Creative by Design has been a proud recipient to many awards including excellence in design and manufacture.
Below is a small list of some of our achievements.
- THE PRESTIGIOUS AUSTRALIAN DESIGNMARK AWARD 1998
- TELSTRA BUSINESS WOMENS AWARD BUSINESS OWNER, NSW
- CITIBANK FRACHISEE OF THE YEAR, WA
- NATIONAL PRESIDENCY OF THE FURNITURE INDUSTRY ASSOCIATION OF AUSTRALIA
We recently had wardrobes installed into almost every room in our home in Canberra. From the first contact with the Creative by Design team, we are impressed. They were professional, prompt at communicating, friendly and helpful. Renee Agapiou really knows her stuff, and filled us with confidence when she came out to measure and quote. She instantly had the ideas of how to solve all our storage problems and communicated them clearly and quickly to us. She was efficient and completed the measure/quote process quickly To be honest, we really didn’t know what we wanted, or needed and she made the process very straightforward and simple.
When it came to installation, Geoff was absolutely brilliant. He called to give an exact time that he would arrive (which is VERY rare with other tradespeople) and would always update us if there were any delays. His workmanship was to exact and perfect standards, and he was so friendly and courteous whilst in our home. Geoff cleaned up at the end of each day so that we couldn’t even tell he had been working there – again, this is incredibly rare. I have almost never had tradespeople working in my home without me having to clean up after them. Geoff’s eye for detail meant that he even had some of the fittings re-made so that they were perfect, and this is reflected in the final finish of our wardrobes and wall bed.
We have had many friends look at our wardrobes and want referrals from us, which of course we were happy to provide.
Thank you to all of the staff for contributing to such customer contentment! We love our wardrobes and now have a place for everything.
We really love the wardrobe – Susan did a wonderful job of designing and Jeff installing.
Hi Joanne – everything is looking great so far – Luc loves the new desk finish and the cupboards look amazing. Andy does a fantastic job – hope Beau realises what he has there!
Just wanted to let you know that your design and suggestions were exactly what was required and Pete and I really pleased.
I just wanted to let you know how much we love our shelves and appreciate how you worked with us to get the design we wanted for a price that suited us. They really look fabulous and exactly what I wanted. We’re so happy we chose Creative By Design.
We also want to pass on how impressed we were with the installation man, Geoff. He was very thorough and meticulous and did a great job of fitting them in with our brickwork.
All in all, the best outcome for us! Thank you Renee.
I recently went through the task of getting quotes for new wardrobes. Out of 4 quotes the team at Creative By Design was the only company who meant “They made custom made wardrobes”. The other providers kept restricting me to their cookie cut options and putting up obstacles rather than solutions.
My email enquiry with Custom By Design was responded to within 24 hours, and that has been my experience with all communication with their team.
Roberta my design consultant was amazing! Roberta came out a couple of times, she took the time to understand my needs and ideas and she worked through her suggestions with me. The end result was a design that worked for me, that helped me maximise the space and storage solutions and gave me a real customised wardrobe.
Beau the Project Manager kept me informed along the way.
Andrew the Installer was equally as amazing, he arrived between 8 and 8.30am every day, as he said he would. He took great care during the installation, which was quick and easy. Most importantly when he left each day, the space was left in an immaculate clean condition.
The end result is 2 great wardrobes that maximise the space, give me the storage I wanted, look amazing and are functional.
I just wanted to thank you so much for the great service in the design and installation of the bookshelves and wardrobe.
Your design showed through both in the practicality of the furniture and its aesthetic.
We are delighted with the finished pieces.
Please pass on my thanks to Rick who worked very long days to install the furniture and who showed excellent trade skill and
thorough knowledge of the cabinet making he employed. He was so clean and tidy and thoughtful.
So again thank you both very much it was a pleasure to work with you
18 months ago, we decided it was time to renovate our apartment. Friends referred us Susan Chowne from Creative by Design. From the minute we had our first consult with Susan, we felt that we were going to be in good hands.
The professionalism displayed by Susan and her team not only met but exceeded out expectations during this journey. House Renovations, in particular kitchen renovations can be particularly stressful. The team at Creative by design took the reigns to project manage the renovation which enabled us to build the design that would meet the requirements we had discussed. As a result, we have now functional, stylish high quality, kitchen.
Since our experience, we have recommended the team from Creative by Design knowing that they too will have the same experience we had. Thank you Susan and the team at Creative!
Hayden & Aimee
We are very happy with the design and finish of this project. Your team have been very professional, courteous and communicative…..you are on our recommendation list….well done!!!
Graham and Barbara
We’re very pleased with our new wardrobes, desk and pull down bed, but we were even more pleased with the hard work, professionalism and the manner in which Dave and Andy managed our installation. They communicated any issues and found practical solutions along the way and were always good to deal with. We’d highly recommend them.
Kitchen cupboards went in today and it all looks great. Thanks for your efforts in getting this done – I really appreciate it. Great service and a great kitchen at a great price. Thanks for your advice on the cupboard colour – the polar white turned out to be better than our original choice.
I just thought I’d let you know the Home Office looks great. Hopefully, Kim’s desk will be installed on Friday and he can sort himself out. He’s already moved a lot of his books.
I also wanted to tell you that the installer, Eddie, was fantastic and we’d be happy to have him back to install the bedroom furniture. In fact, when the installation happens we’d like to request Eddie if he is available. He was fantastic worker, polite, easy to get along with, cleaned up any mess and I’d mark him 10/10.